Tokyogasgroup csr report

Respect for Human Rights

Action on Respect for Human Rights

As an energy company, Tokyo Gas Group is committed to doing business responsibly and respecting the human rights of everyone, including its employees. For us, promoting human rights starts with the establishment of fair human resource selection procedures and the creation of a vibrant workplace, and we are pursuing various measures as a group to achieve these goals. We are also continuing to tackle human rights issues by, for example, preventing harassment and promoting diversity in order to implement our main policies for fiscal 2015-2017.

Arrangements to Promote Human Rights

Human rights promotion system chart
Human Rights Promotion System Chart
Click to expand the image.

Tokyo Gas Group has set up a 17-member Central Human Rights Promotional Meeting chaired by the chief compliance officer and consisting mainly of the general managers responsible for personnel matters in each department. This committee meets once a year for “central human rights promotional meetings,” which are held to hear reports on the state of understanding and training in human rights issues in general in the Group and to confirm what activities will be implemented in the following fiscal year to raise awareness. Subcommittees called District Human Rights Promotional Meetings, chaired by the general managers responsible for personnel matters in each department, are organized under the committee, and district secretariats and human rights promotion leaders lead human rights training and related activities in each workplace.
Starting in 1995, we have now trained 15 cohorts of human rights promotion leaders to lead efforts in each workplace to “create a vibrant workplace,” and 226 leaders (including those at subsidiaries) have been involved in planning and acting as instructors and sources of advice on district human rights training.
 
Central Human Rights Promotional CommitteeCentral Human Rights Promotional Committee
A training session for human rights promotion leaders(opening ceremony)A training session for human rights promotion leaders(opening ceremony)
 
Themes of training courses for human rights promotion leaders
  • The relationship between CSR and human rights
  • Reasons why businesses take action on human rights
  • Action by Tokyo Gas on human rights
  • Exploring Dowa*  issues
  • Discrimination awareness
  • The international community and human rights
  • Various human rights issues (women, children, older people, people with disabilities, foreign nationals in Japan, LGBT issues, etc.)
  • Harassment issues (sexual harassment, workplace bullying, psychological harassment, etc.)
  • The workplace and mental health
  • Communication skills (anger management and assertive communication)
  • Fieldwork in various locations (Tama Zenshoen Sanatorium, human rights museums, etc.)
  • Counseling practice
*Owing to discrimination which was formed based on the structure of social statuses in the courseof the historical development of Japanese society, some Japanese people have been forced to endure a lower status economically, socially and culturally over years, and they are still subject to various kinds of discrimination in their daily lives even today.


<Link>
▶ Ministy of Justice: Leaflet 「The Protection of Human Rights (FY2016)」 pdf(PDF:24,588KB)

Communication advisory service desk
Advisory service desks have been established both inside (in the Compliance Department) and outside (at an outside consultancy firm) the company to address the various communication issues encountered in the workplace. In fiscal 2016, they handled 52 cases. Wherever possible, face-to-face meetings are held with those seeking assistance so that staff can work with them to create a safe and comfortable workplace while protecting the privacy and interests of the individuals concerned.
Human Rights Promotion System Chart
DFF Inc., Corporate Social Responsibility Sect, General Administration Dept., Corporate Planning Dept., Resources & Global Business Division, Energy Solution Div, Power Buisiness Dept., Pipeline Network Division, IT Division, Residential Sales Div., Fundamental Technology Dept., Energy Solution Div, Environmental Affairs Dept., Purchasing Dept. , Health Insurance & Employees' Welfare Sect., Personnel Dept., Internal Audit Dept., Audit & Supervisory Board Member's Office, Compliance Dept., Regional Development Div., Finance Dept, TGES, TOKYO GAS COMMUNICATIONS, INC.

Training Structure

Tokyo Gas provides various training for group employees with the aim of creating a vibrant workplace.
Through their training, employees are kept abreast of the latest trends in human rights faced by companies and develop a heightened sensitivity to human rights by learning about the importance of supply chain management to a socially responsible global business and human rights issues such as Dowa issues, harassment, and communication in the workplace.
Training makes extensive use of a participatory approach and a strong focus is placed on encouraging participants to make discoveries for themselves. In the case of level-specific training, for instance, examples of minor human rights concerns in the workplace are compiled for use as teaching materials. By discussing actual cases that concern them directly, training is made more relevant to participants’ own situations.

Human rights awareness training *

Classification Overview Number of participants
(1)Level-specific training Four levels of training provided: upon entry to the company, during third year, and during qualification promotions (two levels) 1,531
(2)Training programs and follow-up for human rights promotion leaders First-time leader training (1 year) and follow-up training 225
(3)Human rights presentations Presentations for middle management by outside speakers 380
(4)Workplace workshops Practical training on topics selected by each workplace 11,699
(Figure for Tokyo Gas Group in FY 2016)
*Training sessions involving 132 participants were also given by instructors dispatched upon request by organizations including the Industrial Federation for Human Rights, Tokyo, companies, and government authorities.

Level-specific human rights awareness training
Level-specific human rights awareness training


Further raising respect for human rights
We provide our business partners with Purchasing Guidelines for Business Partners as part of our efforts to ensure respect for human rights along our supply chains in Japan and abroad, and management activities are also pursued through CSR surveys and the like. Tokyo Gas Group members are required by Our Code of Conduct to understand and ensure compliance with the Purchasing Guidelines for Business Partners.


Human rights lectures
In March 2017, we held a presentation-format human rights workshop on the subject of "Creating a Cohesive Society through Para Sports." It was attended by 380 participants drawn from members of Tokyo Gas's human rights promotion meetings, personnel managers, employees responsible for promoting human rights awareness at our subsidiaries, LIFEVAL executives and general managers of general administration, executives from the Tokyo Gas Merchandisers Organization (TOMOS), and human rights promotion leaders.

Human rights workshop
Human rights workshop


Activities for Human Rights Week
To coincide with Human Rights Week from December 4 to 10, we invite group employees and their families to suggest human rights slogans to raise human rights awareness.
In fiscal 2016, 9,234 suggestions were received. The best entries were turned into posters and displayed at our offices.
DFF Inc., Corporate Social Responsibility Sect, General Administration Dept., Corporate Planning Dept., Resources & Global Business Division, Energy Solution Div, Power Buisiness Dept., Pipeline Network Division, IT Division, Residential Sales Div., Fundamental Technology Dept., Energy Solution Div, Environmental Affairs Dept., Purchasing Dept. , Health Insurance & Employees' Welfare Sect., Personnel Dept., Internal Audit Dept., Audit & Supervisory Board Member's Office, Compliance Dept., Regional Development Div., Finance Dept, TGES, TOKYO GAS COMMUNICATIONS, INC.