Tokyo Gas LIFEVAL network was set up by Tokyo Gas to deliver individualized service and develop close ties with customers in order to better meet their specific needs. It functions as a one-stop shop for products and services that will improve quality of life. As of April 1, 2017, the network consisted of 32 corporations in 62 blocks.
Our Tokyo Gas LIFEVAL showrooms handle the arrangements for a range of city gas-related tasks, including periodic safety inspections, meter readings, commencement and termination of gas service, the sale, repair, and installation of gas appliances, and applications for gas and electricity service. They help local residents enjoy safe, environmentally friendly, comfortable lives by providing information on plumbing renovations(especially for kitchens and bathrooms) and energy conservation and generation in the home, and they are also active in organizing events, such as cooking classes using the latest equipment, that allow customers to see, feel, and experience gas appliances in actual use.
Tokyo Gas provides LIFEVAL personnel with various objective-based and level-specific training to enable them to master and improve their technical abilities and service skills. As well as assisting with human resource development, Tokyo Gas helps the network deliver better services and proposals by gathering and sharing customer feedback on LIFEVAL.
The Group further provides various services through its Enesta and Enefit outlets to contribute to comfort in everyday life.