The Tokyo Gas Group recognizes respect for human rights as a prerequisite for all Group business operations toward achieving sustainable development in an increasingly global society. We consequently established the Tokyo Gas Group Human Rights Policy in April 2018 based on the United Nations Guiding Principles on Business and Human Rights and other global standards to guide the Tokyo Gas Group, comprising Tokyo Gas Co., Ltd. and its consolidated subsidiaries, in promoting human rights and fulfilling our obligations.
We consistently confirm that our Purchasing Guidelines for Suppliers are thoroughly understood and followed and that subcontractors involved in our business with corporate partners also comply with them. In addition, we conduct due diligence on human rights and steadfastly safeguard respect for the human rights of diverse stakeholders throughout our business operations.
Signing of the UN Global Compact
Tokyo Gas signed the UN Global Compact in March 2016 to demonstrate its commitment to protecting and respecting human rights and labor standards.
System for Raising AwarenessThe Tokyo Gas Group has set up the 16-member Central Human Rights Promotional Committee chaired by the chief compliance officer and consisting mainly of the general managers responsible for personnel matters in each department. The committee meets once a year for a central human rights promotional meeting to confirm the Group’s overall understanding of human rights issues, results of training, and action plans for raising awareness for the next fiscal year. Subcommittees called District Human Rights Promotional Meetings, chaired by the general managers responsible for personnel matters in each department, are established under the committee, and district secretariats and human rights promotion leaders organize human rights training and related activities in each workplace.
■System for Raising Human Rights Awareness
■Training Topics for Human Rights Promotion Leaders
*1 Owing to forms of discrimination rooted in social structures that developed in Japanese society in the past, some segments of the population have been forced to endure a lower economic, social, and cultural status and remain to this day subject to various types of discrimination in their daily lives.
Tokyo Gas provides training for employees with the objective of creating vibrant workplaces. Through training we encourage employees to understand the latest trends in human rights surrounding companies and to sharpen their personal sensitivity by learning about the significance of supply chain management as a social responsibility required of a global company as well as human rights issues including the Dowa issue, harassment and communication in the workplace.
We have adopted a participatory approach in many of our training programs to encourage participants to develop a personal awareness of issues. For example, we compiled workplace situations that make employees uneasy from a human rights perspective. These case studies are used as learning material in our level-specific training. In addition, we try to make our training as realistic as possible by having participants take a personal interest in a case study and discuss it with each other.
■Human Rights Awareness Training in FY2018
|Type||Outline||Number of Participants|
(1) Level-specific training
|Four levels of training provided: upon entry to the company, during the third year, and during qualification promotions (two levels)||1,291|
(2) Workplace workshops
|Practical training on topics selected by each workplace||15,825|
(3) Training programs and
|First-time leader training (six months) and follow-up training for current leaders||344|
(4) Human rights presentations
|Presentations for middle management by outside speakers||285|
Level-specific human rights awareness training
Initiatives on Human Rights Due DiligenceThe Tokyo Gas Group strives to practice human rights due diligence in order to identify, prevent and mitigate human rights issues that arise along our value chain.
■Major Actions on Human Rights Issues
|Business partners||Monitor the status of response to human rights issues at business partners based on CSR surveys|
|Customers||Monitor the status of personal information management|
Consultation Desks for Human Rights IssuesConsultation desks have been established both inside the Company in the Compliance Department and outside the Company at a comprehensive consultation service to handle workplace issues on communication and compliance, including human rights. In fiscal 2018, we received 98 consultations, which were addressed appropriately depending on content. First and foremost, we seek to protect the person who is seeking consultation from being placed at a disadvantage. And we address issues through face-to-face consultations whenever possible in an effort to help create a safe and secure working environment by collaborating with employees.
Human Rights LecturesIn March 2019, we held a human rights lecture titled, “The LGBT issue and companies – Thinking about diversity in the workplace.” The lecture was attended by 285 participants, including members of the Central Human Rights Promotional Committee and human resources staff of Tokyo Gas, human rights education staff at subsidiaries, managers and heads of general administration departments of LIFEVAL companies, managers of Tokyo Gas Merchandisers Organization (TOMOS) members, and human rights promotion leaders.
Initiatives for Human Rights WeekDuring Human Rights Week from December 4 to 10, we collect slogans for raising human rights awareness from employees and their families. In fiscal 2018, we received 10,838 entries, and posters of the best entries were displayed at each office.
Respecting Human Rights throughout the Supply ChainAs part of our initiatives for respecting human rights throughout our supply chain in Japan and abroad, we present our suppliers with the Purchasing Guidelines for Suppliers and engage in management activities such as CSR surveys. With respect to the Tokyo Gas Group employees, we seek to ensure understanding of these guidelines and stringent adherence to Tokyo Gas Group Our Code of Conduct. Furthermore, we monitor the status of response to human rights issues by conducting surveys of suppliers.