Tokyogasgroup csr report

Enhancement of People-Centered Management Base

Action on Occupational Safety and Health

Basic Principles on Occupational Safety and Health Activities

Basic Policy

Occupational safety and health, which protects the lives and health of workers, is the foundation of a company's existence and a social responsibility that all companies must bear. Tokyo Gas Group believes that the values of "Safety, Security, and Reliability" that we advocate for our customers as our corporate brand are accepted only when we continue to secure our own occupational safety and health. We consider occupational safety and health to be one of the most important challenges of corporate management.

Our Group gives the highest priority to ensuring safety and health, and enforces compliance, including adherence to all related laws and regulations, making every effort to eliminate the risk of disasters and accidents with the goal of being a company with an excellent safety and health record.


In order to put the Basic Policy into practice, Tokyo Gas Group will take concerted action to promote safety and health in line with objectives established by workplace leaders in each organization based on the following Group Occupational Safety and Health Policy.

Group Occupational Safety and Health Policy
  • 1.All employees, from top management down, will actively promote safety and health activities to safeguard safety and health for all.
  • 2.In full awareness of its public mission and social responsibilities, the Group will strictly observe internal regulations on safety and health and work procedures, as well as legislation such as the Industrial Safety and Health Act and the Road Traffic Act.
  • 3.The Group will promote and work to further enhance its occupational safety and health management system (OSHMS) in tandem with the permeation of chemical risk assessments. 
    It will further ensure that "point and check" procedures are always followed and work to reduce accident risks and eliminate industrial accidents in line with policies set by leaders in the workplace.
  • 4.To reinforce the Tokyo Gas brand's reputation for safety, security, and reliability, leaders in the workplace will lead action by all to prevent traffic accidents. Particular attention will be paid to reducing accidents caused by younger employees, accidents in parking areas, and accidents caused by carelessness, with the aim of cutting the number of traffic accidents caused by own negligence and accidents causing injury to others by 20% from the previous fiscal year.
  • 5.Action will be taken to encourage all employees to receive health examinations and to implement a stress check system throughout the organization. The Group will use the results to enhance measures to prevent mental and physical illness and to maintain and improve health. In addition, the Group will accelerate measures to prevent passive smoking to ensure full implementation by the end of the fiscal year.
  • 6.Support will be provided to promote safety and health activities so that all Tokyo Gas Group member companies can more smoothly and without exception take their own proactive action on health and safety.


Implementation of Safety and Health Education Programs (FY2017)
Details Period Number of participants
Level-specific training on safety & health and on safety planning New employee training April 252
Safety and health training for new managers April-May 
(7times)
243
Lectures on occupational safety and health (Tokyo Gas Group) September 476
Foreman training (by law) April-February 
(6 times)
151
Training for safety administrators at the time of appointment 
(by law)
April 36
Hygiene supervisor training May 74
Traffic safety and driving training (new drivers, people involved in accidents, etc.) April-March 789
Safe driving with attendant instructors utilizing drive recorders May-March 798
Seminars on promoting health April-March 
(67 times)
2,731
DFF Inc., Corporate Social Responsibility Sect, General Administration Dept., Corporate Planning Dept., Resources & Global Business Division, Energy Solution Div, Power Buisiness Dept., Pipeline Network Division, IT Division, Residential Sales Div., Fundamental Technology Dept., Energy Solution Div, Environmental Affairs Dept., Purchasing Dept. , Health Insurance & Employees' Welfare Sect., Personnel Dept., Internal Audit Dept., Audit & Supervisory Board Member's Office, Compliance Dept., Regional Development Div., Finance Dept, TGES, TOKYO GAS COMMUNICATIONS, INC.

DFF Inc., Corporate Social Responsibility Sect, General Administration Dept., Corporate Planning Dept., Resources & Global Business Division, Energy Solution Div, Power Buisiness Dept., Pipeline Network Division, IT Division, Residential Sales Div., Fundamental Technology Dept., Energy Solution Div, Environmental Affairs Dept., Purchasing Dept. , Health Insurance & Employees' Welfare Sect., Personnel Dept., Internal Audit Dept., Audit & Supervisory Board Member's Office, Compliance Dept., Regional Development Div., Finance Dept, TGES, TOKYO GAS COMMUNICATIONS, INC.

Preventing Work-related Injuries

Promotion arrangements
Tokyo Gas Group has established a Central Safety and Health Committee chaired by the executive officer in charge of the Personnel Department. This committee formulates policy on safety and health activities, and considers and promotes the implementation of measures to prevent accidents and disasters as well as to improve mental and physical health in the Group. It also judges the Group’s safety and health awards. Matters considered by the committee are reported as necessary to the Corporate Executive Meeting and the Board of Directors so that they can be discussed and decided.


Structure of Safety and Health Management
Structure of Safety and Health Management
 

Preventing Work-related Injuries
In fiscal 2006, Tokyo Gas introduced the company-wide Occupational Safety and Health Management System (OSHMS) with the aim of further strengthening daily occupational safety and health activities at the workplace level in order to prevent work-related injuries. By utilizing the risk assessments introduced as part of this system, we are also working to quantify and mitigate the risk of accidents.
We further provide level-specific education on occupational safety and health and safety considerations. Additionally, we proactively train legal administrators through a variety of programs.
We comply with the Industrial Safety and Health Act and related legislation by periodically confirming and checking occupational safety and health systems and other arrangements. We plan to further enhance our occupational safety and health management system (OSHMS) for implementing all industrial safety and health activities using PDCA cycles. We will further strengthen our action on and raise awareness of occupational safety and health, and will utilize the common company-wide framework to further reduce and eventually eliminate work-related injuries by urging employees to take steps themselves to prevent such injuries in accordance with conditions in their workplace.


How Our Occupational Safety and Health Management System Operates
How the Occupational Safety and Health Management System Functions


Prevention of traffic accidents
Making use of outside facilities, we operate our own in-house driving license system to help prevent traffic accidents by providing various forms of driver training to new drivers, drivers who have caused accidents before, and middle-aged and older drivers. When employees renew their licenses (usually once every five years), they receive behind-the-wheel instruction from outside driving instructors using drive recorders. By improving their driving skills and being made aware of their own driving behavior, they are able to correct any unsafe driving habits they might have, and ingrain safe driving habits.

Attaching the utmost importance to safety, we use various training and other opportunities to instruct drivers and make them more aware of the importance of always "stopping and looking" when they drive with the aim of reducing traffic accidents.

We also assign safety driving instructors who have undergone special training to each workplace to provide everyday instruction on safety through both behind-the-wheel and classroom training. In addition to these measures, we periodically publish a safety management handbook, furnish safe driving managers with information, and make active use of the opportunities presented by the Japanese government's annual nationwide traffic safety campaigns in the spring and autumn to provide detailed traffic safety information to each workplace and raise safety awareness.
 

Change in Number of Work-related Injuries, Number of Traffic Accidents, Rate of Lost Work-time Injuries, and Severity Rate *1
  Unit 2015 2016 2017
Work-related injuries *2 Cases 28 23 38
Traffic accidents 110 141 134
Rate of lost work-time injuries *3 ,5 - 0.49 0.41 0.36
Severity rate *4 ,5 ,6 0.007 0.003 0.002
*1 Data for regular and semi-regular employees of Tokyo Gas.
*2 Includes accidents not resulting in lost worktime.
*3 Rate of people taking work leave per 1 million total actual working hours.
*4 Number of workdays lost as a result of accidents/injuries per 1,000 total actual working hours.
*5 Includes injuries due to traffic accidents caused by others.
*6 Lost workdays are counted based on standards placed by the Japanese ministry of health, labour and welfare.
 
Trend in Rate of Lost Work-time Injuries *7 


Trend in Rate of Lost Work-time Injuries
*7 Rate of lost work-time injuries: Rate of people taking work leave per 1 million total actual working hours
 
Trend in Severity Rate  *8  


Trend in Severity Rate
*8 Severity rate: Number of workdays lost as a result of accidents/injuries per 1,000 total actual working hours



External recognition
We were designated a 2017 Health & Productivity Stock by the Ministry of Economy, Trade and Industry and the Tokyo Stock Exchange in recognition of our attainment of 100% participation in regular health checkups for employees, promotion of measures to prevent passive smoking, lifestyle-related diseases, and mental health problems, and other health-related initiatives. 
Health & Productivity Stock Selection
【TOPICS】Sodegaura LNG Terminal Awarded the 20 16 Prime Minister’s Award for Contributions to Safety

Sodegaura has been accident free for 31 years thanks to the development of safety and health management systems and active engagement in safety and health activities by all workers. In recognition of its contribution to preventing occupational accidents and improving industrial safety, the terminal was awarded the 2016 Prime Minister’s Award for Contributions to Safety.

2016 Prime Minister’s Award for Contributions to Safety
2016 Prime Minister’s Award for Contributions to Safety
 
DFF Inc., Corporate Social Responsibility Sect, General Administration Dept., Corporate Planning Dept., Resources & Global Business Division, Energy Solution Div, Power Buisiness Dept., Pipeline Network Division, IT Division, Residential Sales Div., Fundamental Technology Dept., Energy Solution Div, Environmental Affairs Dept., Purchasing Dept. , Health Insurance & Employees' Welfare Sect., Personnel Dept., Internal Audit Dept., Audit & Supervisory Board Member's Office, Compliance Dept., Regional Development Div., Finance Dept, TGES, TOKYO GAS COMMUNICATIONS, INC.

Maintaining and Enhancing Health

Occupational health activities
A Health Insurance & Employees’ Welfare Section has been established in the Personnel Department, and this is pursuing a range of occupational health activities led by occupational health physicians to maintain and improve employees’ health.
We are committed to ensuring that all employees undergo regular health checkups, which are a prerequisite for good health, and make every effort to ensure early detection of illnesses, make effective use of outside medical institutions, and provide appropriate follow-up for employees found to have health issues.
We also work closely with workplaces and individuals to provide mental and general health counseling, improve the working environment, and prevent recurrences of illnesses as we strive to prevent mental and physical health problems and to maintain and improve health.

 


Approaches to mental health
We are continuing and strengthening action on mental health, as about 60% of all sick leave taken can be attributed to mental health problems.
(1) Stress checks

  • Stress checks performed as required by law since fiscal 2016
  • Checks of workplace culture performed

(2)Training for line managers in tackling mental health problems in the workplace

  • Training for managers in improving the workplace environment and tackling mental health problems in the workplace provided via manager training seminars, etc.

(3)Individual support

  • Provision of individual support through the stress check program and support for employees returning to the workplace after a prolonged absence
  • Incorporation into our consultation program of telephone consultations and counseling provided by outside agencies to complement the services provided by resident occupational health physicians and nurses



Measures to prevent lifestyle-related diseases
We are rolling out and implementing the following activities to prevent lifestyle-related illnesses:
(1)Embedding of good exercise habits
(2)Prevention of passive smoking
(3)Quit-smoking support
(4)Health education for younger employees
(5)Support for drinking in moderation
(6)Support for comfortable sleep
(7)Encouraging employees to maintain their "best weight"


Health support for employees posted overseas
Health care support is provided for the growing number of employees being posted overseas due to the globalization of our operations.
(1)Full implementation of statutory health checkups before and after posting
(2)Recommendation of vaccinations against infection diseases according to location of posting
(3) Health counseling for employees and their families


Countermeasures against novel influenza strains
A Secretariat for Measures against Novel Influenza Strains  has been established to stockpile and manage supplies for protecting against infections and dealing with periods of quarantine, and to provide the latest information via the company intranet and other channels.

An employee being interviewed by occupational health staff
An employee being interviewed by occupational health staff

DFF Inc., Corporate Social Responsibility Sect, General Administration Dept., Corporate Planning Dept., Resources & Global Business Division, Energy Solution Div, Power Buisiness Dept., Pipeline Network Division, IT Division, Residential Sales Div., Fundamental Technology Dept., Energy Solution Div, Environmental Affairs Dept., Purchasing Dept. , Health Insurance & Employees' Welfare Sect., Personnel Dept., Internal Audit Dept., Audit & Supervisory Board Member's Office, Compliance Dept., Regional Development Div., Finance Dept, TGES, TOKYO GAS COMMUNICATIONS, INC.