Tokyogasgroup csr report

Basic Principle of Occupational Safety and Health Activities

●Basic Policy

Occupational safety and health, which protects workers’ lives and wellbeing, is the foundation of a company’s existence and a fundamental corporate social responsibility. Tokyo Gas Group believes that the values of Safety, Security, and Reliability that we advocate for our customers as our corporate brand can only be accepted when we consistently secure our own occupational safety and health. We consider occupational safety and health to be one of the most important challenges of corporate management. Our Group places the highest priority on ensuring safety and health, and enforces compliance, including adherence to all related laws and regulations, and making every effort to eliminate the risk of disasters and accidents toward securing an excellent safety and health record.
 
To put its Basic Policy into practice, the Tokyo Gas Group takes concerted action to promote safety and health in line with objectives established by workplace leaders in each organization based on the Group-wide Occupational Safety and Health Policy. This Policy is revised every year.
 
●Fiscal 2019 Group-wide Occupational Safety and Health Policy

All employees, from top management down, will actively promote safety and health activities to safeguard the safety and health of each individual.
 
  1. With full awareness of its public mission and social responsibilities, the Group will strictly enforce internal rules on safety and health, work procedures, etc., as well as legislation, such as the Industrial Safety and Health Act and Road Traffic Act. Furthermore, we will fully comply with the “13th (2018–2022) Occupational Health and Safety Program” set by the Ministry of Health, Labor and Welfare as well as the Industrial Safety and Health Law amendments.
  2. The Group will further establish and enhance its occupational safety and health management system (OSHMS). We will also strive to reduce the risk of accidents by intensifying our efforts to eliminate human error. In the workplace, we will seek to eliminate all accidents with a high severity rating resulting*1 in casualties by ensuring “point and check” procedures and strengthening safety awareness.
  3. To reinforce the Tokyo Gas brand’s corporate brand Safety, Security, and Reliability, workplace leaders will take the initiative to prevent traffic accidents. Particular attention will be paid to reducing accidents caused by younger employees, parking area accidents and accidents at crossings that are highly likely to result in casualties. We will aim to reduce the number of traffic accidents associated with negligence as well as accidents causing injury to others to the lowest level in recent years (72 incidents).
  4. Action will be taken to ensure that all employees receive health examinations and to implement a stress check program throughout the organization. The Group will use the results to enhance measures to prevent employee mental and physical illness and maintain and improve their health. Furthermore, the Group will follow up on guidelines for preventing passive smoking while reviewing and implementing measures to discourage smoking altogether.
  5. We provide support aimed at promoting health and safety activities such as addressing legal aspects, sharing problems and collaborating on education programs to support Tokyo Gas Group member companies in more efficiently and completely conducting their own proactive health and safety initiatives.
  • *1High severity casualty accidents are “fatal accidents” and “injury accidents resulting in a one-month suspension of operations.”
DFF Inc., Corporate Social Responsibility Sect, General Administration Dept., Corporate Planning Dept., Resources & Global Business Division, Energy Solution Div, Power Buisiness Dept., Pipeline Network Division, IT Division, Residential Sales Div., Fundamental Technology Dept., Energy Solution Div, Environmental Affairs Dept., Purchasing Dept. , Health Insurance & Employees' Welfare Sect., Personnel Dept., Internal Audit Dept., Audit & Supervisory Board Member's Office, Compliance Dept., Regional Development Div., Finance Dept, TGES, TOKYO GAS COMMUNICATIONS, INC.

Structure for Promoting Occupational Safety and Health

Promotion Structure

The Tokyo Gas Group has established a Central Safety and Health Committee, which is chaired by the executive officer responsible for the Personnel Department. The committee formulates policy on safety and health activities and reviews and promotes the implementation of measures to prevent accidents and disasters as well as to improve mental and physical health across the Group. It also determines the Group’s safety and health promotion awards. If necessary, the committee reports on issues under consideration to the Corporate Executive Meeting and the Board of Directors for final discussion and decision-making.
 

Safety and Health Management Structure

Safety and Health Management Structure
DFF Inc., Corporate Social Responsibility Sect, General Administration Dept., Corporate Planning Dept., Resources & Global Business Division, Energy Solution Div, Power Buisiness Dept., Pipeline Network Division, IT Division, Residential Sales Div., Fundamental Technology Dept., Energy Solution Div, Environmental Affairs Dept., Purchasing Dept. , Health Insurance & Employees' Welfare Sect., Personnel Dept., Internal Audit Dept., Audit & Supervisory Board Member's Office, Compliance Dept., Regional Development Div., Finance Dept, TGES, TOKYO GAS COMMUNICATIONS, INC.

Industrial Accident Prevention

Industrial Accident Prevention

Tokyo Gas manages safety and health through a company-wide occupational safety and health management system (OSHMS) to reinforce everyday occupational safety and health activities undertaken by each workplace.
All workplaces proactively implement health and safety activities that reflect their particular circumstances, and we continuously raise our health and safety standards by following a PDCA cycle for all related activities. Using a common framework for health and safety activities facilitates periodic confirmation and checks of the management system. Looking ahead, we will consistently strengthen our OSHMS to prevent industrial accidents.
 

Occupational Safety and Health Management System Operational Flow

Occupational Safety and Health Management System Operational Flow
 
Risk Assessment
Risk assessments enable us to quantify potential accident risks and then take action to reduce or eliminate them. Since 2016, we have been complying with mandatory chemical risk assessment to raise awareness of these risks.

Preventing Traffic Accidents

Tokyo Gas provides training programs that use outside facilities for drivers licensed under our own in-house system. When employees renew their licenses, in principle every five years, they receive behind-the-wheel instructions from driving instructors outside the company using drive recorders. Through these initiatives, participants can reflect on how they drive and improve their skills, which helps to reinforce their commitment to safe driving.

We strive to prevent accidents through multifaceted initiatives and plan to equip all company vehicles with the “Safety Support Car” systems introduced in fiscal 2017. We will also assign specially trained safe-driving instructors to each workplace to provide instructions through sessions both behind the wheel and in the classroom.

Training Implementation

We are implementing multi-level educational programs on occupational safety and health as well as safety awareness. In addition, we provide educational programs for the development of legal managers.

 

Implementation of Safety and Health Educational Programs (FY2018)*1

Details Period Participants
Level-specific training on safety and health and on safety planning New employee training April
(one session)
206
Safety and health training for new managers April, May
(7 sessions)
245
Foreman training (legally mandated) April–February
(6 sessions)
146
Training for safety administrators at the time of appointment (legally mandated)*2 April 40
Hygiene supervisor training May 94
Traffic safety and driving training (new drivers, people involved in accidents, etc.) April–March 747
Safe driving with attendant instructors utilizing drive recorders May–March 853
  • *1Data is for Tokyo Gas Co., Ltd.
  • *2Data is for the results of the Tokyo Gas Group.


 

Work-related Accidents, Traffic Accidents, Rate of Lost Work Time Due to Accidents and Severity Rates
  Unit 2016 2017 2018
Work-related injuries*4 Cases 23 38 36
Traffic accidents 141 134 142
Rate of lost work-time injuries*5, 7 - 0.41 0.36 0.62
Severity rate*6, 7 0.003 0.002 0.005
  • *3Data is for regular and semi-regular employees of Tokyo Gas.
  • *4Includes accidents that do not result in lost worktime.
  • *5Rate of people taking work leave per 1 million actual work hours.
  • *6Number of workdays lost as a result of accidents/injuries per 1,000 actual working hours.
  • *7Includes injuries due to traffic accidents caused by others.
 
Rate of Lost Work Time due to Accident Trend*8 
Rate of Lost Work Time due to Accident Trend
  • *8Lost work time rate: rate of employees taking work leave due to accidents per 1 million actual work hours.


 
Severity Rate Trend*9 
Severity Rate Trend
  • *9Severity Rate: rate of lost working days due to accidents per 1,000 actual work hours.
DFF Inc., Corporate Social Responsibility Sect, General Administration Dept., Corporate Planning Dept., Resources & Global Business Division, Energy Solution Div, Power Buisiness Dept., Pipeline Network Division, IT Division, Residential Sales Div., Fundamental Technology Dept., Energy Solution Div, Environmental Affairs Dept., Purchasing Dept. , Health Insurance & Employees' Welfare Sect., Personnel Dept., Internal Audit Dept., Audit & Supervisory Board Member's Office, Compliance Dept., Regional Development Div., Finance Dept, TGES, TOKYO GAS COMMUNICATIONS, INC.

Maintaining and Improving Health

Occupational Health Activities

Tokyo Gas created a Health Insurance & Employees’ Welfare Section within the Personnel Department. A number of occupational health activities are conducted under the leadership of our occupational physician. Moreover, we are committed to providing checkups for 100% of our employees as a fundamental means for raising their awareness of their own health. Also, we support the early detection of diseases, the effective use of outside medical institutions, and follow ups for employees who require further attention.
Close collaboration with workplaces and individuals facilitates the provision of counseling for mental health, improving workplace environments and preventing the recurrence of illness, with the overall objective of maintaining and improving employee well-being. Additionally, health-related information is shared across the Group companies.

Approach to Mental Health

We are strengthening our efforts to manage mental health issues, since about 70% of all sick leaves taken are due to mental health concerns.
(1) Stress checks
  • Ongoing mandatory stress checks required by Industrial Safety and Health Law
  • Effort for promoting voluntary workplace assessments (group analysis) conducted by workplace managers and applying results to actual improvements

(2) Business line assistance

  • Utilizing manager training and other opportunities to provide education on improving workplace environments and effectively engaging managers

(3) Individual support

  • Individual support through a stress-check program and support for employees returning to the workplace after an absence
  • Our consultation programs include our resident occupational physicians and nurses as well as telephone consultations and counseling by external institutions

Preventing Lifestyle-related Diseases

We are developing and implementing the following activities to prevent lifestyle-related diseases.
(1) Promoting good exercise habits
(2) Preventing passive smoking
(3) Smoking cessation programs

Health Support for Expatriates Overseas

Health management support is offered to the growing number of overseas representatives and staff on overseas business trips in the wake of the globalization of our business.
(1) Full implementation of statutory health checkups before and after posting
(2) Recommendation of vaccinations against infectious diseases according to location of posting
(3) Health counseling for employees and their families

Infection Control Measures

To minimize the threat of infectious diseases, we established a countermeasure office and are implementing preventive initiatives.
(1) Countermeasure for new influenza strains
  • Informing applicable employees as necessary for pursuing their work as well as providing mask training through our websites
  • Maintaining adequate stock of sanitation materials for preventing the spread of infectious diseases (masks, etc.), food and others
  • Providing the latest information through the intranet and other tools

(2) Countermeasures for other infectious diseases (seasonal influenza, norovirus, rubella, etc.)

  • Posting the latest information on Intranet and other tools as well through the Safety and Health Committee and lectures


Occupational health staff interviewing employee
Occupational health staff interviewing employee

Training Implementation

We provide lectures on health management and encourage employees to attend them.

Safety and Health Education Programs Implemented in Fiscal 2018

Activity Period Participants
Lectures on Managing Health April–March (40 sessions) 1,452


 

External Recognition

We are certified as a Health and Productivity Management Organization (White 500), large enterprises category—as determined by the Ministry of Economy, Trade and Industry in collaboration with the Japan Health Conference.
The healthcare management superior corporate accreditation system is designed to recognize large, mid-size and small corporations with exceptional healthcare management, in accordance with the regional health issues and the health promotion initiatives promoted by the Japan Health Conference. Our recognized efforts include attainment of 100% participation in regular health checkups for employees, the promotion of measures to prevent passive smoking, lifestyle-related diseases and mental health issues.

Certified Health and Productivity Management Organization (White 500)
DFF Inc., Corporate Social Responsibility Sect, General Administration Dept., Corporate Planning Dept., Resources & Global Business Division, Energy Solution Div, Power Buisiness Dept., Pipeline Network Division, IT Division, Residential Sales Div., Fundamental Technology Dept., Energy Solution Div, Environmental Affairs Dept., Purchasing Dept. , Health Insurance & Employees' Welfare Sect., Personnel Dept., Internal Audit Dept., Audit & Supervisory Board Member's Office, Compliance Dept., Regional Development Div., Finance Dept, TGES, TOKYO GAS COMMUNICATIONS, INC.