Tokyogasgroup csr report

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Sustainability Report  
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Index for ESG Researchers  
CSR Data Environmental Data
Social Data
Governance Data
Third-Party Independent Assurance Report
Download (PDF) 2019
Special Features Contributing to a Sustainable Society with 50 Years of LNG Supply Technology
We Can Create an Inclusive Society If We All Offer a Helping Hand and Heart
Tokyo Gas Group’s CSR at a Glance  
Tokyo Gas Groupʼs CSR Management Perspective of CSR Management
LNG Value Chain and Key Initiatives Contributing to Sustainable Development
CSR Activities and Materiality
CSR KPIs and Fiscal 2018 Outcomes
Our Approach to CSR
Stakeholder Engagement
Strategic Initiatives
  Ensuring Stable Supply of Energy in Japan and Abroad Stable Procurement of LNG
Production of City Gas
Supply of City Gas
Development of the Electric Power Business
Overseas Business
Constructing a Robust Energy Platform Earthquake and Disaster Preparedness
Working to Ensure Customer Safety
Enhancing the Safety of Gas Appliances
Urban Development
Enriching Daily Life
Lifestyle Services
Decarbonization through Energy Supply Basic Policy
Environmental Management
Climate Change Countermeasures

Addressing Climate Change

- Addressing Climate Change 

Reduction of CO2 Emissions at Customer Sites

- Reduction of CO2 Emissions at Customer Sites

- Expanding the Use of Highly Efficient Residential Gas Appliances and Systems

- Expanding the Use of Highly Efficient Industrial Gas Appliances and Systems

- Best Practices of Smart Networks

- Reducing the Transportation Carbon Footprint

- Energy Saving Life with Stakeholders

Energy Savings and Reduction of CO2 Emissions in Business Operations

- Measures at the City Gas Production and Supply Stages

- Best Practices at the Electric Power Business

- District Heating and Cooling Services

- Best Practices at Business Offices

- Best Practices to Reduce CO2 Emissions with Our Stakeholders

Promotion of a Circular Economy
Promotion of Biodiversity Conservation
Fundamental Initiatives
  Creating a Lively Organization


Basic Policy
Employment Outlook
Personnel Programs and Appraisal System
Personnel and Career Development
Action on Diversity
Engaging in Occupational Safety and Health
Communicating with Employees
Sound Stakeholder Relationships Efforts to Enhance Customer Satisfaction
Dialogue with Shareholders and Investors
Contribution to Local Communities
Initiatives for the Tokyo 2020 Games
Respect for Human Rights
Achieving Our Public Mission as an Energy Company Information Security Management
Proactive Information Disclosure to Customers
Supply Chain Management
Technical Development Basic Policy
Realizing a Decarbonized Society
Stable Supply of Energy
Earthquake and Disaster Preparedness
Comfortable and Secure Living
Challenge for the Future Society
Promotion of Compliance Basic Policy
Thorough Implementation of Compliance
Corporate Governance Corporate Governance
Management Structure
Audit Structure
Internal Control
Risk Management
Editorial Policy  
Disclosure of Incidents that Affected Our Stakeholders  
GRI/Global Compact/ISO 26000 Content Index  

Major Awards and Recognitions


Major ESG Ratings

Sustainability Report (Japanese)  
Questionnaire Results and Highlights of Feedback  
Contact Us  
Site Map  
Related Sites Integrated Report
Tokyo Gas in Numbers

CSR News Headlines

DFF Inc., Sustainability Dept., General Administration Dept., Corporate Planning Dept., Resources & Global Business Division, Energy Solution Div, Power Buisiness Dept., Pipeline Network Division, IT Division, Residential Sales Div., Fundamental Technology Dept., Energy Solution Div, Environmental Affairs Dept., Purchasing Dept. , Health Insurance & Employees' Welfare Sect., Personnel Dept., Internal Audit Dept., Audit & Supervisory Board Member's Office, Compliance Dept., Regional Development Div., Finance Dept, TGES, TOKYO GAS COMMUNICATIONS, INC.