Tokyogasgroup csr report

Sound Stakeholder Relationships

Initiatives for the Tokyo 2020 Games

Basic Policy

As a company operating in the Tokyo metropolitan area, where the Olympic and Paralympic Games Tokyo 2020 will take place, Tokyo Gas signed an agreement with the organizing committee on July 25, 2015 to serve as an Official Partner in the Gas and Gas Utility Services category under the Tokyo 2020 sponsorship program.
Our eyes are firmly trained on a future beyond the excitement as well. Recognizing the Tokyo 2020 Games as an opportunity to create an inclusive society in which people show mutual respects and live in peace, we are promoting a wide variety of initiatives.
DFF Inc., Corporate Social Responsibility Sect, General Administration Dept., Corporate Planning Dept., Resources & Global Business Division, Energy Solution Div, Power Buisiness Dept., Pipeline Network Division, IT Division, Residential Sales Div., Fundamental Technology Dept., Energy Solution Div, Environmental Affairs Dept., Purchasing Dept. , Health Insurance & Employees' Welfare Sect., Personnel Dept., Internal Audit Dept., Audit & Supervisory Board Member's Office, Compliance Dept., Regional Development Div., Finance Dept, TGES, TOKYO GAS COMMUNICATIONS, INC.

Contributing to the Success of the Tokyo 2020 Games

As an Official Partner of the Tokyo 2020 Games, we are working to build momentum and preparing to support the organizers in an effort to contribute to the success of the Games, which will take place in our hometown.

Building Momentum for the Success of the Tokyo 2020 Games

We are working to build momentum toward the Olympic and Paralympic Games Tokyo 2020 by holding events related to culture and education, sports, and health, including those part of the Tokyo 2020 Participation Program. Tokyo Gas is particularly focused on activities for the successful hosting of the Paralympic Games. We are working to popularize and boost recognition of Paralympic sports by holding events for participants to experience para sports both inside and outside the company, and by providing employees with the opportunity to watch para sports competitions.

Example: Experience-Based Educational Field Trip Program
As part of the official Tokyo 2020 Participation Program, we have been organizing experience-based educational field trips since fiscal 2016 to stimulate greater interest in para sports among children in local elementary schools. The Tokyo Gas Universal Challenge is held at the Shin-toyosu Brillia Running Stadium, where we provide simulated experiences of disabilities through which participants try on sports prosthetics or wear eye masks and meet paratriathlon athlete Kenshiro Nakayama, who is sponsored by Tokyo Gas Pipeline Co., Ltd. Through the activities, we seek to develop a deeper understanding of paralympic sports and convey the importance of mutual support and communication. To date, 700 students from six schools have participated in the program.

Experience-based educational field trip

Experience-based educational field trip

Supporting Management of the Tokyo 2020 Games

We are currently making preparations to support the management of the Tokyo 2020 Games by maintaining a robust energy supply system for the continuous supply of energy to Games-related facilities. Security is an important issue, so in addition to protecting infrastructure against terrorism and other contingencies, including LNG terminals, pipelines, and governor stations, we are working closely with the central and Tokyo metropolitan governments as well as the police to guard against cyberterrorism.
Furthermore, to ensure smooth management of the Games by mitigating traffic congestion, we plan to make effective use of ”Jisa Biz” staggered commuting” campaign, promote teleworking, and encourage employees to take paid leave.
DFF Inc., Corporate Social Responsibility Sect, General Administration Dept., Corporate Planning Dept., Resources & Global Business Division, Energy Solution Div, Power Buisiness Dept., Pipeline Network Division, IT Division, Residential Sales Div., Fundamental Technology Dept., Energy Solution Div, Environmental Affairs Dept., Purchasing Dept. , Health Insurance & Employees' Welfare Sect., Personnel Dept., Internal Audit Dept., Audit & Supervisory Board Member's Office, Compliance Dept., Regional Development Div., Finance Dept, TGES, TOKYO GAS COMMUNICATIONS, INC.

Aiming to Create an Inclusive Society

While we will do our utmost to ensure the success of the Tokyo 2020 Games, we are also aiming to achieve what lies beyond, which is the creation of an inclusive society. To accomplish this, we will seek to raise employee awareness and strive to address customer needs more closely toward improving people’s lives, developing communities, and providing services.

Nurturing Employee Awareness

Our in-house initiatives for creating an inclusive society are led by Olympic and Paralympic Ambassadors appointed at each workplace. These individuals are responsible for promoting para sports and experience-based events hosted by Tokyo Gas while also serving as supporters and guides for the events. One hundred of these ambassadors have volunteered to support the management of the Tokyo 2020 Games.
Moreover, we have held Para Sports Viewing Days since 2016 to increase understanding and recognition of para sports among as many employees as possible. To date, we have held 19 of these events and have also provided opportunities for our employees and their families to meet athletes sponsored by Tokyo Gas at the major events in which they compete. Apart from these efforts, we encourage employees to obtain basic service care-fitter qualifications toward our goal of becoming an open company without barriers.

Number of Olympic and Paralympic Ambassadors

Fiscal Year 2016 2017 2018 2019
Appointees (persons)
150 273 301 274
  • Note: Conducted activities as Para Sports Support and Promotion Leaders up to fiscal 2017.

Olympic and Paralympic Ambassadors working as guides

Olympic and Paralympic Ambassadors working as guides

Para Sports Viewing Day

Para Sports Viewing Day

Alongside Our Customers

We actively seek to raise public awareness toward the creation of an inclusive society. Also, we educate the next generation by organizing field trips during which elementary school children can participate in simulated experiences of disability and para sports as an opportunity to learn about the importance of diversity in society as well as mutual understanding and support. In addition, we provide various tools for people with disabilities. These include pamphlets and name cards in Braille for visually-impaired customers, online videos using sign language to explain how to restart gas meters after an emergency shutdown, and publication of the One-Handed Cooking recipe book, which has fun, easy cooking instructions for those able to use only one hand due to paralysis or injury.
Furthermore, we focus our efforts on activities such as what we refer to as “universal diagnosis,” during which we ask wheelchair users to maneuver through restricted pedestrian passages at our construction sites while getting their advice on how to improve accessibility. And we extend economic support to challenged artists by displaying their works on temporary enclosures at these sites as well.

Video instructions for restarting gas meters (sign language broadcast)

Video instructions for restarting gas meters (sign language broadcast)

The One-Handed Cooking recipe book

The One-Handed Cooking recipe book

Major Initiatives

Genre Major Events Start of Activity Outcome
Viewing of para sports events
  • Japan Wheelchair Basketball Championship
  • Japan Para Wheelchair Rugby Championship
  • Japan Para Swimming Championship
  • Japan Para Goalball Championship
  • Japan Sitting Volleyball Championship
  • Wheelchair Rugby Japan Championship and others
2016 4,192 participants
(including employees of group companies and their families)
 
Volunteer work for organizing para sports events
  • Japan Para Wheelchair Rugby Championship
  • Japan Para Goalball Championship
  • Japan Para Swimming Championship and others
2015 166 participants
Experienced-based programs and other events aimed at creating an inclusive society
  • Para Sports Festa 2016 at Shinjuku Park Tower
  • Para Sports Experience at Ajinomoto Stadium
  • “What’s Universal?” event at the Gas Science Museum
  • Toyosu Universal Festa
  • Shinjuku Universal Festa
  • One-Handed Cooking Class at Studio +G GINZA
  • Shintoyosu Autumn Festival
  • Experience-based educational field trip at the Shintoyosu Brillia Running Stadium
2016 -
Nurturing employee awareness
  • Launch of the Olympic and Paralympic Ambassador program and training sessions
2016 998 participants
  • Number of employees with service care-fitter qualifications
2016 768 participants
Corporate exhibits
  • Head office lobby, Shinjuku and Yokohama showrooms, LNG terminals
  • Corporate museums (Gas Science Museum and Gas Museum)
2016 -
Tokyo 2020 Games Participation Program
  • Experience-based educational field trips: “Tokyo Gas Universal Challenge”
  • Visiting lecture program: “How city gas is delivered to homes”
  • Visiting lecture program: “Nurturing eco-eating—Let’s learn eco-cooking and food education”
  • “Learning about the Culture of City Gas” at The House of Gas Lamps
  • “What’s Universal?” event at the Gas Science Museum
  • Toyosu Universal Fests and others
2016 504 cases
62,035 participants
 
DFF Inc., Corporate Social Responsibility Sect, General Administration Dept., Corporate Planning Dept., Resources & Global Business Division, Energy Solution Div, Power Buisiness Dept., Pipeline Network Division, IT Division, Residential Sales Div., Fundamental Technology Dept., Energy Solution Div, Environmental Affairs Dept., Purchasing Dept. , Health Insurance & Employees' Welfare Sect., Personnel Dept., Internal Audit Dept., Audit & Supervisory Board Member's Office, Compliance Dept., Regional Development Div., Finance Dept, TGES, TOKYO GAS COMMUNICATIONS, INC.