Tokyogasgroup csr report

Approach to Promoting Sustainability

The Tokyo Gas Group will enhance its social and financial value by tackling social challenges through our business activities, and we will strive to contribute to the sustainable development of society going forward by realizing an enduring corporate management.
In promoting sustainability, we identify materialities (key sustainability issues) based on the Global Reporting Initiative Standards, which are international sustainable information disclosure guidelines, and the ISO 26000 international social responsibility standards.

Approach to Promoting Sustainability

Approach to Promoting Sustainability

Basic Policy on CSR

We have promoted CSR management under our basic approach to CSR – resolving social issues and contributing to the sustainable development of society through our business activities – ever since we established our CSR section in 2004. We codified this as the Basic Policy on CSR in FY2014.

Basic Policy on CSR
The foundation of our CSR is realizing our Management Philosophy and Corporate Action Philosophy through daily business activities and fulfilling our public mission and social responsibility. We aim to continue growing while constantly gaining the trust of customers, shareholders, and the community by contributing to the sustainable development of society. We do this by steadily seeking to resolve social issues through our business activities, while always remaining attuned to public expectations and demands in Japan and overseas.

Basic Policy on CSR

Management Philosophy
As a leading energy company with focus on its natural gas businesses, the Tokyo Gas Group shall actively contribute to create a pleasant lifestyle and environmentally friendly society, maintain and enhance its trust from our customers, shareholders, and society.
Corporate Action Philosophy
  1. We will continue to grow while maintaining awareness of our company's public mission and social responsibilities.
  2. We will provide quality products and services, and always endeavor to improve customer satisfaction.
  3. We will hold ourselves to high ethical standards, and fairly and transparently conduct corporate activities while observing both the letter and the spirit of related laws and ordinances.
  4. We will contribute to alleviating global environmental problems as a leader in environmental management.
  5. We will remain keenly aware of our obligations to be a good corporate citizen and work towards the betterment of society by contributing to community activities.
  6. We will pursue continual innovation to promote a cost effective business approach that is both flexible and resilient.
  7. We will aspire to build organizations that are based upon the full exercise of and respect for the talents, desires, and creativity of each and every employee.
DFF Inc., Sustainability Dept., General Administration Dept., Corporate Planning Dept., Resources & Global Business Division, Energy Solution Div, Power Buisiness Dept., Pipeline Network Division, IT Division, Residential Sales Div., Fundamental Technology Dept., Energy Solution Div, Environmental Affairs Dept., Purchasing Dept. , Health Insurance & Employees' Welfare Sect., Personnel Dept., Internal Audit Dept., Audit & Supervisory Board Member's Office, Compliance Dept., Regional Development Div., Finance Dept, TGES, TOKYO GAS COMMUNICATIONS, INC.

Sustainability Promotion Structure

The Tokyo Gas Group forms in-house committees as appropriate for studying, coordinating or promoting actions to address important management issues. These include the Sustainability Committee, which is intended to promote climate change research and other sustainability issues and chaired by the President, and the Sustainability Promotion Committee, a subordinate body of the previous committee chaired by the Officer in charge of sustainability. They deliver reports on important matters to the Board of Directors.

Sustainability Structure

Sustainability Structure

DFF Inc., Sustainability Dept., General Administration Dept., Corporate Planning Dept., Resources & Global Business Division, Energy Solution Div, Power Buisiness Dept., Pipeline Network Division, IT Division, Residential Sales Div., Fundamental Technology Dept., Energy Solution Div, Environmental Affairs Dept., Purchasing Dept. , Health Insurance & Employees' Welfare Sect., Personnel Dept., Internal Audit Dept., Audit & Supervisory Board Member's Office, Compliance Dept., Regional Development Div., Finance Dept, TGES, TOKYO GAS COMMUNICATIONS, INC.

Management

While always remaining attuned to changing public expectations and demands, Tokyo Gas specifies materialities in line with the business direction, set goals concerning materialities, and implement initiatives through its business activities.
Moreover, we contribute to the sustainable development of society by disclosing information regarding the content and progress of these initiatives and by gathering opinions from wide-ranging stakeholders and reflecting these in our business activities.

PDCA Cycle

PDCA Cycle

DFF Inc., Sustainability Dept., General Administration Dept., Corporate Planning Dept., Resources & Global Business Division, Energy Solution Div, Power Buisiness Dept., Pipeline Network Division, IT Division, Residential Sales Div., Fundamental Technology Dept., Energy Solution Div, Environmental Affairs Dept., Purchasing Dept. , Health Insurance & Employees' Welfare Sect., Personnel Dept., Internal Audit Dept., Audit & Supervisory Board Member's Office, Compliance Dept., Regional Development Div., Finance Dept, TGES, TOKYO GAS COMMUNICATIONS, INC.

Participation in External Initiatives

UN Global Compact

The UN Global Compact comprises ten principles to be observed by enterprises and organizations in the four fields of human rights, labor, environment, and anti-corruption. Tokyo Gas announced its support of the UN Global Compact in March 2016 as a responsible member of international community promoting sustainability from a global perspective.

Sustainable Development Goals (SDGs)

The Sustainable Development Goals (SDGs) are 17 international goals toward a sustainable and better world by 2030 listed in “Transforming Our World: The 2030 Agenda for Sustainable Development,” which was adopted at the September 2015 UN Summit. The Tokyo Gas Group also contributes to achieving the SDGs by seeking to resolve social problems through its business activities.

Task Force on Climate-related Financial Disclosures (TCFD)

Climate-related risks and opportunities could significantly affect many companies' financial positions and destabilize financial conditions. In order to reduce such risk, in response to the request from the G20, the Financial Stability Board (FSB) established the Task Force on Climate-related Financial Disclosure (TCFD) in December 2015 and the TCFD released its recommendations in June 2017.We recognize climate change as one of the priority issues that the Tokyo Gas Group is facing today and regard the TCFD as an effective framework in promoting information disclosure and dialogue with stakeholders on climate-related issues. We therefore signed the statement of support for the TCFD in May 2019.

DFF Inc., Sustainability Dept., General Administration Dept., Corporate Planning Dept., Resources & Global Business Division, Energy Solution Div, Power Buisiness Dept., Pipeline Network Division, IT Division, Residential Sales Div., Fundamental Technology Dept., Energy Solution Div, Environmental Affairs Dept., Purchasing Dept. , Health Insurance & Employees' Welfare Sect., Personnel Dept., Internal Audit Dept., Audit & Supervisory Board Member's Office, Compliance Dept., Regional Development Div., Finance Dept, TGES, TOKYO GAS COMMUNICATIONS, INC.