Tokyogasgroup csr report

Tokyo Gas Group’s Goals of CSR Management

The Tokyo Gas Group has managed energy infrastructures as a pioneer in the city gas business while remaining ever-sensitive to public demands and expectations for solutions that meet society’s needs. Since we established our CSR Section in 2004, we have been managing CSR in accordance with the fundamental approach of addressing social issues through business operations. In fiscal 2014, we developed our Basic Policy on CSR to encourage all Group employees to engage in CSR activities. Guided by this policy, we will continue to play our part in building a sustainable society by maintaining the security and safety of daily life with an uninterrupted supply of energy, the foundation of daily life and industry, and by supplying energy that excels in both environmental consideration and cost-effectiveness.

Basic Policy on CSR

The Tokyo Gas Group believes that the foundation of its CSR lies in fulfilling its public mission and social responsibilities by practicing the Management Philosophy and Corporate Action Philosophy in its daily operations.
We aspire to achieve continuous corporate growth by winning the unwavering trust of customers, shareholders, and society, and we strive to contribute to the sustainable development of society by consistently meeting societal demands and expectations in Japan and abroad while steadfastly tackling social challenges through our business activities.

(Established in fiscal 2014)

Promoting CSR and Implementing Our Management Philosophy and Corporate Action Philosophy

Promoting CSR and Implementing Our Management Philosophy and Corporate Action Philosophy

 

Management Philosophy

As a leading energy company with a focus on the natural gas business, the Tokyo Gas Group shall actively contribute to creating a pleasant lifestyle and environmentally friendly society and maintain and enhance its trust from our customers, shareholders, and society.

 

Corporate Action Philosophy
1.
We will continue to grow while maintaining awareness of our company’s public mission and social responsibilities.
2.
We will provide quality products and services and always endeavor to improve customer satisfaction.
3.
We will hold ourselves to high ethical standards and fairly and transparently conduct corporate activities while observing both the letter and the spirit of related laws and ordinances.
4.
We will contribute to alleviating global environmental problems as a leader in environmental management.
5.
We will remain keenly aware of our obligations to be a good corporate citizen and work towards the betterment of society by contributing to community activities.
6.
We will pursue continual innovation to promote a cost-effective business approach that is both flexible and resilient.
7.
We will aspire to build organizations that are based upon the full exercise of and respect for the talents, desires, and creativity of each and every employee.

 

In promoting our CSR, we have identified CSR issues, or materiality, in accordance with international guidelines such as the ISO 26000 standard on social responsibility and the GRI Standards on the disclosure of information related to sustainability. Furthermore, we signed the UN Global Compact*1 in March 2016 to add a global perspective to our CSR activities as a responsible member of the international community, and we will work to achieve the Sustainable Development Goals (SDGs)*2 as we progress our standards of CSR management to a higher level.
  • *1A global framework for attaining sustainable growth that consists of ten principles in the four areas of human rights, labour, the environment, and anti-corruption.
  • *217 goals and 169 targets to be met by 2030, adopted at the UN Sustainable Development Summit in September 2015.
 
DFF Inc., Corporate Social Responsibility Sect, General Administration Dept., Corporate Planning Dept., Resources & Global Business Division, Energy Solution Div, Power Buisiness Dept., Pipeline Network Division, IT Division, Residential Sales Div., Fundamental Technology Dept., Energy Solution Div, Environmental Affairs Dept., Purchasing Dept. , Health Insurance & Employees' Welfare Sect., Personnel Dept., Internal Audit Dept., Audit & Supervisory Board Member's Office, Compliance Dept., Regional Development Div., Finance Dept, TGES, TOKYO GAS COMMUNICATIONS, INC.

CSR Promotion System

Tokyo Gas established its system for promoting CSR in 2004 by setting up the CSR Section in the Corporate Communications Department and the CSR Promotion Committee, chaired by an executive officer responsible for CSR.
In view of growing public expectations and demand for corporate action towards realizing a sustainable society, we reinforced our efforts to further promote CSR management by integrating the Environmental Affairs Department and CSR Section of the Corporate Communications Department into the Sustainability Department in April 2019.

CSR Promotion System CSR Promotion System

Sustainability Committee
In fiscal 2019, we set up the Sustainability Committee, chaired by the president, as part of a fundamental reform of the organization under which we had been pursuing CSR management since 2004. The committee determines the overall action policy and plans related to sustainability for the Tokyo Gas Group. Members of the Audit & Supervisory Board also participate in the committee to identify key issues related to sustainability.
Sustainability Subcommittee
We set up the Sustainability Subcommittee, chaired by the executive in charge of sustainability, in order to set goals and promote activities for practicing the initiatives in accordance with the action policy and plans set out by the Sustainability Committee. As a dedicated section, the Sustainability Department serves as the secretariat that collaborates with related departments within the Group to promote initiatives that contribute to resolving social issues through our business activities.

 

DFF Inc., Corporate Social Responsibility Sect, General Administration Dept., Corporate Planning Dept., Resources & Global Business Division, Energy Solution Div, Power Buisiness Dept., Pipeline Network Division, IT Division, Residential Sales Div., Fundamental Technology Dept., Energy Solution Div, Environmental Affairs Dept., Purchasing Dept. , Health Insurance & Employees' Welfare Sect., Personnel Dept., Internal Audit Dept., Audit & Supervisory Board Member's Office, Compliance Dept., Regional Development Div., Finance Dept, TGES, TOKYO GAS COMMUNICATIONS, INC.

CSR Management PDCA Cycle

We maintain a keen awareness of the evolving demands and expectations of society to discern the materiality of our CSR activities. In accordance with the direction of our business strategy, we set CSR KPIs and pursue them in the course of our business operations. Progress reports on our CSR initiatives and feedback gathered from stakeholders is then incorporated into our business activities to continue the cycle as our contribution to the sustainable development of society.

PDCA Cycle
  PDCA Cycle

 
DFF Inc., Corporate Social Responsibility Sect, General Administration Dept., Corporate Planning Dept., Resources & Global Business Division, Energy Solution Div, Power Buisiness Dept., Pipeline Network Division, IT Division, Residential Sales Div., Fundamental Technology Dept., Energy Solution Div, Environmental Affairs Dept., Purchasing Dept. , Health Insurance & Employees' Welfare Sect., Personnel Dept., Internal Audit Dept., Audit & Supervisory Board Member's Office, Compliance Dept., Regional Development Div., Finance Dept, TGES, TOKYO GAS COMMUNICATIONS, INC.

Participating in External Initiatives

Participating in the UN Global Compact*

In March 2016, Tokyo Gas declared its support for the UN Global Compact so that it could pursue CSR management from a global perspective as a responsible member of the international community. We will continue to support and practice the ten principles in the four fields of human rights, labour, the environment, and anti-corruption in our CSR management toward realizing a sustainable society.

 

The Ten Principles of the UN Global Compact 
Human Rights Principle 1
Businesses should support and respect the protection of internationally
proclaimed human rights.
Principle 2
Make sure that they are not complicit in human rights abuses.
Labour Principle 3
Businesses should uphold the freedom of association and the effective
recognition of the right to collective bargaining.
Principle 4
The elimination of all forms of forced and compulsory labour.
Principle 5
The effective abolition of child labour.
Principle 6
The elimination of discrimination in respect of employment and occupation.
Environment Principle 7
Businesses should support a precautionary approach to environmental challenges.
Principle 8
Undertake initiatives to promote greater environmental responsibility.
Principle 9
Encourage the development and diffusion of environmentally friendly
technologies.
Anti-Corruption Principle 10
Businesses should work against corruption in all its forms, including extortion
and bribery.
   
  • * UN Global Compact
    The UN Global Compact was launched by then UN Secretary-General Kofi Annan at the World Economic Forum in 1999 and officially inaugurated by the United Nations in New York in 2000. As an international initiative designed to achieve “sound globalization” and “sustainable societies,” it calls on companies to implement their business strategies and activities in adherence to ten principles in the four fields of human rights, labour, the environment, and anti-corruption.
UN Global Compact

Action on the Sustainable Development Goals (SDGs)

The UN Sustainable Development Summit held at the United Nations Headquarters in September 2015 was attended by the leaders of more than 150 member states and resulted in the adoption of “Transforming Our World: The 2030 Agenda for Sustainable Development.” This plan of action for people, the planet, and prosperity consists of a declaration, 17 SDGs, and 169 targets that businesses are also expected to sign up for and voluntarily work toward achieving.
 
The Tokyo Gas Group has managed energy infrastructures as a pioneer in the city gas business. We remain ever-sensitive to public demands and expectations and steadfastly pursue CSR activities to address social issues through business activities, as stated in the Group’s Basic Policy on CSR.
 
The SDGs are based on an approach consistent with the Tokyo Gas Group’s basic policy on CSR, and we believe that we can broadly contribute to achieving the SDGs through our business activities. We leverage the knowledge and technology gained from more than 130 years of experience in the energy business to accelerate the expansion of our global operations. In doing so, we will advance with our stakeholders in promoting initiatives that contribute to resolving social issues through our business in Japan and abroad.
 

Tokyo Gas Group’s Contribution to Selected SDGs

The Tokyo Gas Group will contribute to achieving the SDGs by delivering a safe, secured, and economical supply of clean energy contributing to sustainable lifestyles and urban development.

The Tokyo Gas Group’s Contribution to Selected SDGs
 
  • As we strive to become a total energy company with a global presence, we will focus on achieving Goals 7, 9, 11, and 13 through our energy business.
  • We will also promote fundamental initiatives for enhancing compliance, diversity, work style reform, and other aspects in our efforts to achieve Goals 5, 8, 10, 16, and 17.
  • As we seek to achieve our selected goals, we will also strive to resolve social issues associated with them by adopting a broad perspective on social issues.
Example of Our SDG Initiatives: Launching an Online Shopping Site that Benefits Society

9 Industry, Innovation and Infrastructure

12 Responsible Consumption and Production

 
 

Tokyo Gas Co., Ltd., in collaboration with aucfan Co., Ltd., launched “junijuni sponsored by TOKYO GAS” as an online shopping site intended to benefit society by helping address social issues. The site will collect and sell food and daily goods that manufacturers discard due to the proximity of their “best before date,” repackaging, or end of their promotional campaign period. The price includes donations to various organizations working to resolve social issues. Customers can choose the recipient of their donation when they make a purchase, thereby playing a part in addressing social problems through the combined action of purchasing goods and providing donations.

 

Junijuni sponsored by TOKYO GAS logo


We named this site “junijuni,” which refers to “juuni,” the number 12 in Japanese, as a reference to Goal 12, or sustainable consumption and production, which highlights the purpose of this site.

We will continue to create services that bring joy to customers and lead to resolving social issues by joining hands with them to help enrich everyday life.

 
DFF Inc., Corporate Social Responsibility Sect, General Administration Dept., Corporate Planning Dept., Resources & Global Business Division, Energy Solution Div, Power Buisiness Dept., Pipeline Network Division, IT Division, Residential Sales Div., Fundamental Technology Dept., Energy Solution Div, Environmental Affairs Dept., Purchasing Dept. , Health Insurance & Employees' Welfare Sect., Personnel Dept., Internal Audit Dept., Audit & Supervisory Board Member's Office, Compliance Dept., Regional Development Div., Finance Dept, TGES, TOKYO GAS COMMUNICATIONS, INC.