Enhancement of Energy Security
Earthquake and Disaster Preparedness
Safe and Swift Restoration of Gas Supply
We strive to restore gas supply a...
Enhancement of Energy Security
Efforts to Enhance Customer Satisfaction
We proactively and appropriately disclose information in addition to provid...
Supply Chain Management
Communication with Our Suppliers (Supplier Survey)
Results of FY2017 CSR Survey of Suppliers
Disclosure of Incidents That Affected Our Stakeholders
ガス設備の不具合等への対応
Contribution to the Environment
Promotion of Resource Recycling
Group offices produce various types of industrial waste, such as plas...
Enhancement of Energy Security
Lifestyle Services
What we call “Always Reliable Services” are intended to give customers peac...
Corporate Governance
Management Structure
By adopting an executive officer system, we have delegated substantial auth...
Contribution to the Environment
Effective Use of Energy by Gas Cogeneration Systems
Tokyo Gas has long been interested in saving energy at our offices. We equi...
CSR at the Tokyo Gas Group
Overview of CSR Management
Tokyo Gas established a CSR promotion system in October 2004 by setting up ...
Questionnaire Results and Highlights of Feedback
Questionnaire Results and Highlights of Feedback
Views on safety and disaster prevention
Impressed by the Group’s supp...
Contribution to the Environment
Measures in the Electric Power Business
Tokyo Gas-affiliated power plants are operated by Tokyo Gas Baypower Co., L...
Contribution to the Environment
Promoting Smart Networks
Putting CHP Systems at the Core of Smart Energy Communities
Tokyo Gas take...
Contribution to the Environment
Reduction of CO2 Emissions at Customer Sites
The Tokyo Gas Group is endeavoring to reduce CO2 emissions at customer site...
Contribution to the Environment
Environmental Management
The Tokyo Gas Group has practiced effective and efficient environmental man...
Enhancement of Energy Security
Targets and Performance
Why Is this Materiality?
To provide for customers after major earthqu...
Enhancement of Energy Security
Working to Ensure Customer Safety
Tokyo Gas maintains a 24-hour, 365-day emergency response system to prepare...
Enhancement of Energy Security
Enhancing the Safety of Gas Appliances
Measures to Improve the Quality of Gas Appliances
We address gas appliance...
Enhancement of Energy Security
Efforts to Enhance Customer Satisfaction
Customer-oriented CS Mindset
To remain the customer’s first choice, the To...
Corporate Governance
Risk Management
Enterprise Risk Management System
Tokyo Gas has set up an enterprise ris...
Special Feature
The Tokyo Gas Group’s Contribution to the SDGs as a Total Energy Group Providing the Backbone for a Sustainable Society
The Tokyo Gas Group has maintained energy infrastructures as a pioneer in...
Enhancement of People-Centered Management Base
Action on Diversity
Our Code of Conduct, which defines the required values and standards of beh...
Recent CSR News Headlines
CSR information has been expanded and updated.
Information on the Tokyo Gas Group CSR Report website has been expanded and...
Contribution to the Environment
Addressing Climate Change
The Tokyo Gas Group determined that addressing climate change is a material...
Enhancement of People-Centered Management Base
Employment Outlook
We regularly survey all employees to ascertain their views on work, the...
Corporate Governance
Enhancement of Energy Security
Contribution to Local Communities
Respect for Human Rights
Promotion of Compliance
Enhancement of People-Centered Management Base
Supply Chain Management