Tokyogasgroup csr report

  • Enhancement of Energy Security
  • Contribution to the Environment
  • Contribution to Local Communities
  • Respect for Human Rights
  • Promotion of Compliance
  • Enhancement of People-Centered Management Base
Enhancement of Energy Security
Earthquake and Disaster Preparedness

Restoration

Safe and Swift Restoration of Gas Supply We strive to restore gas supply a...

Enhancement of Energy Security
Efforts to Enhance Customer Satisfaction

Proactive Information Disclosure to Customers

We proactively and appropriately disclose information in addition to provid...

Supply Chain Management
Communication with Our Suppliers (Supplier Survey)

Results of Supplier Survey

Results of FY2017 CSR Survey of Suppliers  

Disclosure of Incidents That Affected Our Stakeholders
ガス設備の不具合等への対応

Contribution to the Environment
Promotion of Resource Recycling

Total Volume of Generated Waste, and Recycling Rate

Group offices produce various types of industrial waste, such as plas...

Enhancement of Energy Security
Lifestyle Services

Always Reliable Services

What we call “Always Reliable Services” are intended to give customers peac...

Corporate Governance
Management Structure

Executive Officer System

By adopting an executive officer system, we have delegated substantial auth...

Contribution to the Environment
Effective Use of Energy by Gas Cogeneration Systems

Effective Use of Energy by Gas Cogeneration Systems

Tokyo Gas has long been interested in saving energy at our offices. We equi...

CSR at the Tokyo Gas Group
Overview of CSR Management

CSR Promotion System

Tokyo Gas established a CSR promotion system in October 2004 by setting up ...

Questionnaire Results and Highlights of Feedback
Questionnaire Results and Highlights of Feedback

Feedback Highlights

Views on safety and disaster prevention Impressed by the Group’s supp...

Contribution to the Environment
Measures in the Electric Power Business

Most Advanced, Highly Efficient Natural Gas-Fired Thermal Power Plant

Tokyo Gas-affiliated power plants are operated by Tokyo Gas Baypower Co., L...

Contribution to the Environment
Promoting Smart Networks

Building Communities and a Way of Life that Is Safe and Secure

Putting CHP Systems at the Core of Smart Energy Communities Tokyo Gas take...

Contribution to the Environment
Reduction of CO2 Emissions at Customer Sites

Reduction of CO2 Emissions at Customer Sites

The Tokyo Gas Group is endeavoring to reduce CO2 emissions at customer site...

Contribution to the Environment
Environmental Management

Continual Improvement to the Environmental Management System

The Tokyo Gas Group has practiced effective and efficient environmental man...

Enhancement of Energy Security
Targets and Performance

The Pursuit of Safety

Why Is this Materiality? To provide for customers after major earthqu...

Enhancement of Energy Security
Working to Ensure Customer Safety

Security System

Tokyo Gas maintains a 24-hour, 365-day emergency response system to prepare...

Enhancement of Energy Security
Enhancing the Safety of Gas Appliances

Improvements for Safer, User-friendly Gas Appliances

Measures to Improve the Quality of Gas Appliances We address gas appliance...

Enhancement of Energy Security
Efforts to Enhance Customer Satisfaction

Customer-oriented System and Activities

Customer-oriented CS Mindset To remain the customer’s first choice, the To...

Corporate Governance
Risk Management

Risk Management System

Enterprise Risk Management System Tokyo Gas has set up an enterprise ris...

Special Feature
The Tokyo Gas Group’s Contribution to the SDGs as a Total Energy Group Providing the Backbone for a Sustainable Society

The Tokyo Gas Group’s Approach to the SDGs

The Tokyo Gas Group has maintained energy infrastructures as a pioneer in...

Enhancement of People-Centered Management Base
Action on Diversity

Prohibiting LGBT Discrimination

Our Code of Conduct, which defines the required values and standards of beh...

Recent CSR News Headlines
CSR information has been expanded and updated.

CSR information has been expanded and updated.

Information on the Tokyo Gas Group CSR Report website has been expanded and...

Contribution to the Environment
Addressing Climate Change

Addressing Climate Change

The Tokyo Gas Group determined that addressing climate change is a material...

Enhancement of People-Centered Management Base
Employment Outlook

Employee Awareness Survey

We regularly survey all employees to ascertain their views on work, the...